Listen to your clients, and give them what they ask for.
The last thing you want to do is upset your real estate clients. Satisfied clients refer more business your way, and happy clients go a long way in making your job more enjoyable. If you’ve ever sensed annoyance, anger or frustration in your client’s demeanor, you might be guilty of one of the following seven things that aggravate clients.
1. Not responding promptly When you help clients buy a home — whether their first or last — it’s an emotional and stressful time. Although it’s important to set expectations so you’re not responding to frantic texts at 2 a.m., you should try to respond during business hours and within two hours of receiving a message.