Investigation: New Home Heartbreak

In Seattle, the walls were literally melting.

In Birmingham, the floors bounced and creaked as they were walked on.

In Tampa, bricks fell from the chimney, preventing anyone from parking in the driveway.

In suburban Washington, D.C., holes in the foundation led to an infestation of rodents under the house — and at least one large snake.

Homeowners say it’s problems like these that are turning American dream homes into nightmares, and that builders are slow or flat out refuse to fix the problems they created, as found in a recent ABC News “Nightline” investigation with over a dozen local ABC affiliates.

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