Time to delivery is now the yardstick for e-commerce success, so” last mile” distribution space is of utmost importance to online retailers. With last-mile warehouse space in short supply and most of it in old, obsolete industrial buildings, it was only a matter of time before big-box stores began doubling as distribution space.
Online giant Amazon has already partnered with department store chain Kohl’s to handle its returns. Kohl’s is now selling Amazon devices in its stores and offers free returns for Amazon products at a number of locations. “This is a win-win for Kohl’s and Amazon,” says Gregory Healy, senior vice president of supply chain and logistics consulting with real estate services firm Colliers International.